Hello, i'm sorry i think my friend forgot password applewoodkr account.

ID: srioktapian20540

email: srioktapiani25@gmail.com

But She can't login, please help

she had sent a message in the email, there was never a response, finally I asked me for help to ask the customer service 1:1 website.

She have tried to change the password but her id and email during the account change process were not found, so how can you help please.